Restaurant Area Manager – Casual Dining Restaurant Chain

Restaurant Area Manager – Casual Dining Restaurant Chain

Location: Mandaluyong City
Work Setup: On-site

Position Overview

We are seeking an experienced Restaurant Area Manager to oversee the overall operations and performance of multiple branches within a casual dining restaurant chain. The role will manage approximately 5–6 stores, ensuring achievement of sales and profitability targets, operational excellence, consistent service standards, and a high-quality customer experience.

The ideal candidate has strong multi-unit restaurant management experience, with a proven track record of leading Store Managers and driving performance across multiple high-volume casual dining locations.

Key Responsibilities

• Oversee the daily operations and overall performance of 5–6 assigned restaurant branches.
• Drive sales growth, profitability, productivity, and operational efficiency across all stores.
• Monitor and analyze store P&L, sales performance, food cost, labor cost, inventory, and other key operational metrics.
• Ensure consistent execution of company standards, operating procedures, service protocols, and brand guidelines.
• Oversee both Front-of-House (FOH) and Back-of-House (BOH) operations.
• Lead, coach, and develop Store Managers and restaurant leadership teams.
• Conduct regular store visits, operational reviews, and performance assessments.
• Identify operational gaps and implement action plans to improve store performance.
• Ensure proper manpower planning, scheduling, deployment, and productivity.
• Maintain high standards of food quality, customer service, cleanliness, sanitation, and food safety.
• Monitor inventory, waste, portion control, and cost management initiatives.
• Ensure compliance with company policies, audit requirements, and regulatory standards.
• Collaborate with HR, Training, QA, Supply Chain, and other support functions to address operational requirements.
• Build a strong performance-driven culture focused on customer satisfaction and business results.

Qualifications

• Bachelor’s Degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, or a related field.
• Minimum 5–8 years of experience in restaurant operations, with significant experience in a managerial or multi-unit capacity.
• Proven experience managing multiple restaurant branches under a casual dining restaurant chain.
• Strong background in high-volume casual dining operations is highly preferred.
• Solid understanding of restaurant P&L, sales performance, food cost, labor cost, inventory, and manpower management.
• Experience leading and developing Store Managers and restaurant leadership teams.
• Strong knowledge of FOH and BOH operations.
• Excellent leadership, coaching, communication, analytical, and problem-solving skills.
• Strong business acumen with the ability to translate operational insights into measurable results.
• Willing to work on-site in Mandaluyong City and travel between assigned branches as needed.