We're an established management office with 400+ team members. Long-term, fully remote seat; we promote from within.
The Work:
Keeping projects moving from start to close. You'll track deliverables and deadlines across internal teams and outside vendors, make daily outbound calls to chase status updates and confirm commitments, and log every update as it comes in. You'll maintain the project trackers and schedules, run the reminder and escalation system so nothing stalls, pull together status summaries for the team, and jump into data entry when coverage is needed.
You need:
- 2+ years coordinating projects, operations, or administration.
- Outbound calling as a regular duty, not just answering phones.
- Proven experience juggling multiple concurrent projects, trackers, and deadlines.
- Accurate, high-volume data entry.
- Clear spoken and written English — this role is phone-forward.
- Solid spreadsheet skills in Google Workspace and/or Microsoft 365.
- Full-time EST availability, no other job or classes.
Home setup:
50 Mbps download minimum, desktop or laptop (not a phone; second monitor a plus), working headset and mic, quiet space suitable for calls.
To apply, Please fill the attached form:
https://docs.google.com/forms/d/e/1FAIpQLSfalvUd_mtfl_wPVjTRchpK77px5Ca6oH67pXqeXBmHr_mbFA/viewform
Have these three ready before you start, the form asks you to upload them:
- Your resume.
- A speedtest.net screenshot with the download number visible.
- A photo of your workstation
It takes about 15 minutes. The write in questions are the part we read first, so please answer those in your own words.
About Captain Jay's Fish & Chicken:
Captain Jay’s was founded in 2003 by a man with a vision. Captain Jay’s is not a fast-food chain, it is a one stop shop where you can swing by and buy dinner for your family and pick up a gallon of milk or carton of eggs. It’s perfect and convenient for you! Captain Jay’s is based on the American concepts of the pursuit of happiness, hard work and integrity. Bringing together the delicious southern Cajun recipes, the crisp west coast’s freshness and quality, the swift east coast’s speed and efficiency, and the pure mid-west’s heart and amicability is what distinguishes Captain Jay’s from any other establishment. Captain Jay’s began in Detroit, Michigan and has quickly gained recognition and popularity for the its Cajun chicken recipe, zesty fries, fresh seafood and shrimp in addition to their home-styled sides like Mac & Cheese, and fried okra. Over the last decade, Captain Jay’s has expanded to include over twenty locations spread throughout Detroit, Grand Rapids and Indianapolis.