Senior AI Automations Engineer

SUMMARY

Join a growing managed IT services provider thats at the forefront of AI innovation helping businesses transform through cutting-edge technology solutions. Youll be part of a dynamic team building AI solutions that directly impact client success working with the latest Microsoft AI technologies and platforms. This is an exciting opportunity to leverage your expertise in a collaborative environment where your contributions will shape the future of AI implementations for diverse business clients.

JOB RESPONSIBILITIES

• Design build and maintain automation solutions using the Microsoft Power Platform (Power Automate Power Apps Power BI).
  
• Architect and manage Dataverse as a structured operational data platform and system of record.
  
• Build solutions that leverage Microsoft Graph across Microsoft 365 (users groups Teams SharePoint Exchange Entra ID) using both native connectors and direct API calls where appropriate.
  
• Integrate Microsoft-based systems with MSP platforms such as Autotask PSA Datto RMM IT Glue and other operational tools.
  
• Develop AI-enabled workflows using large language models (e.g. OpenAI) for practical use cases such as summarization categorization enrichment and operational decision support.
  
• Identify high-value automation opportunities that reduce manual work improve consistency and enable new automation-driven services for clients.
  
• Design systems with reliability security and maintainability in mindavoiding fragile or opaque automations.
  
• Document architecture workflows and data flows clearly so systems can be understood supported and evolved over time.
  
• Continuously refine and mature automation platforms as company expands internal and client-facing capabilities.
  
  

QUALIFICATIONS

• Senior-level hands-on experience with the Microsoft Power Platform including Power Automate and Power Apps.
  
• Strong working knowledge of Dataverse including data modeling relationships security roles and governance considerations.
  
• Practical experience using Microsoft Graph including authentication permissions and troubleshooting across Microsoft 365 services.
  
• Broad understanding of the Microsoft 365 ecosystem including SharePoint Online Teams Exchange Online and Entra ID.
  
• Experience consuming and integrating existing APIs and webhooks to connect systems.
  
• Familiarity with AI / LLM integrations and applying them in real operational workflows.
  
• Ability to translate business problems into durable production-ready automation systems.
  
• Strong written and spoken English communication skills.
  
• Self-directed accountable and comfortable owning systems end-to-end in a remote environment.
  
• Strong programming fundamentals including the ability to work confidently with data transformations conditional logic error handling and structured data (JSON).
  
• Practical scripting experience using JavaScript and/or Python to extend automation platforms work around connector limitations and integrate systems reliably.
  
• Systems-level thinking with the ability to reason about state dependencies failure modes and recovery in long-running or multi-step automation workflows.
  
• Data modeling experience including designing structured relational data models and lifecycle-driven systems that support automation reporting and long-term maintainability.
  
• Experience in an MSP IT services or regulated environment preferred.
  
• Familiarity with Autotask PSA Datto RMM IT Glue or similar MSP platforms preferred.
  
• Experience designing automation systems that support multiple organizations or tenants preferred.
  
• Background in systems design operational automation or platform engineering preferred.
  

JOB REQUIREMENTS

• Should be willing to accept a long-term work-from-home arrangement.
  
• Should be amenable to a permanent night shift schedule.
  

Employment Type : Full Time
Experience: years
Vacancy: 1