Client Services & Studio Coordinator

We are seeking a reliable organized and personable Client Services & Studio Coordinator to support the day-to-day administrative and customer service operations of a boutique yoga and hot yoga studio. The ideal candidate is tech-savvy responsive detail-oriented and comfortable communicating with clients remotely.

Key Responsibilities

• Manage client scheduling class bookings cancellations and appointment changes.
• Assist clients with booking questions account issues and basic system troubleshooting.
• Respond to emails text messages DMs and customer service inquiries.
• Manage and respond to the studios customer-service text line.
• Follow up with clients and ensure inquiries are resolved promptly.
• Communicate with instructors regarding schedules substitutions availability and studio updates.
• Maintain accurate and organized client information schedules and administrative records.
• Assist with basic social media messages promotions marketing inquiries and client outreach.
• Support other remote administrative and operational tasks as needed.

Qualifications

• Previous experience in customer service scheduling administrative support hospitality wellness or a similar client-facing role.
• Excellent written and verbal English communication skills.
• Strong customer service and interpersonal skills.
• Highly organized with exceptional attention to detail.
• Comfortable using technology and learning new scheduling/management systems.
• Reliable responsive and able to manage multiple tasks independently.
• Professional personable and proactive.
• Willingness to learn studio-specific systems procedures and workflows.

Employment Type : Full Time
Experience: years
Vacancy: 1