IT - Instructional Design Specialist

Employment Agency: BSA Solutions Inc.

Job Title: IT - Instructional Design Specialist
Location: FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000
Gross Monthly Salary: PHP 55,000 - PHP 75,000 (depending on experience)

Work Arrangement: Office Based

Work Schedule: Monday to Friday, 10:00pm to 7:00am (Philippine Time)

About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Job Summary:

The IT Instructional Design Specialist is responsible for designing, developing, and maintaining high-quality learning solutions that support Woodgrain’s IT systems, applications, and business processes. This role translates complex technical information into clear, engaging, and learner-focused training experiences that enable employees and business partners to effectively adopt and use technology solutions. The role applies instructional design principles and learning technologies to create scalable, accessible, and measurable learning experiences.

Duties & Responsibilities:

• Design, develop, and maintain engaging learning solutions, including eLearning courses, simulations, assessments, microlearning, job aids, and instructor-led training materials
• Develop and maintain learning content, curricula, learning paths, and assessments within the Learning Management System (LMS)
• Apply instructional design methodologies, adult learning principles, and learning science to create effective and measurable learning experiences
• Create interactive digital learning experiences using Adobe Captivate and other rapid authoring and multimedia development tools
• Partner with IT subject matter experts to analyze learning needs and transform complex technical and business process information into clear, structured, learner-friendly content
• Develop and maintain storyboards, scripts, learning objectives, assessments, facilitator materials, and evaluation measures
• Ensure training materials are accurate, consistent, accessible, user-friendly, and aligned with Woodgrain’s standards and business needs
• Collaborate with the IT Training Program Administrator to align learning content with training delivery strategies, schedules, system implementations, and program priorities
• Maintain and organize training assets, user guides, job aids, technical documentation, and other learning resources
• Evaluate learning effectiveness using learner feedback, performance data, adoption metrics, and other relevant measures; recommend improvements based on findings
• Support the development and sustainment of training content for enterprise systems, IT applications, system upgrades, and new technology implementations
• Stay current with instructional design methodologies, learning technologies, accessibility standards, and digital learning trends
• Promote consistent instructional design practices and a high-quality learner experience across IT training programs

Requirements:

• Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred.
• Bachelor’s degree in Instructional Design, Education, Learning Technologies, Organizational Development, or a related field; equivalent combination of education and experience may be considered.
• At least 2 years of experience in instructional design, eLearning development, learning and development, or a related field.
• Hands-on experience developing digital learning content using Adobe Captivate or comparable rapid authoring tools
• Experience translating complex technical, system, or business process information into clear and engaging learning content

Additional Skills:

• Strong instructional design, technical writing, and information design skills
• Commitment to quality and achieving results that are oriented to detail and task completion
• Strong customer service abilities and abilities to interact with professionalism, composure, and empathy
• Excellent communication abilities and interpersonal skills to be leveraged across virtual platforms and in-person
• Comfortable working in a fast-paced environment with little to no issue dealing with multiple tasks and projects at one time
• Ability to work efficiently with team members from different geographical locations and expertise backgrounds

Physical Demands:
The physical demands and work environment are representative of a typical office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 25 pounds.

Travel:

This position does not require travel to other Woodgrain locations.

Applications will be accepted until the position has been filled

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