Bookkeeper & Collections Specialist

Remote Bookkeeper & Collections Specialist

We are looking for a detail-oriented and experienced Bookkeeper & Collections Specialist to join our client's team. The ideal candidate will have strong bookkeeping skills, experience with accounts receivable and collections, and excellent attention to detail.

Working Hours: 9:00 AM – 5:00 PM EST
Position: Remote
Focus: Bookkeeping, Accounts Receivable & Collections

Key Responsibilities

Bookkeeping & Accounting

• Maintain accurate financial records and ensure transactions are recorded correctly.
• Manage day-to-day bookkeeping activities using QuickBooks Online.
• Record and reconcile payments, invoices, and customer accounts.
• Assist with accounts receivable and ensure customer balances are accurate.
• Review financial information and identify discrepancies or outstanding items.
• Assist with monthly reconciliations and general bookkeeping tasks.
• Maintain organized financial documentation and records.

Collections & Accounts Receivable

• Monitor outstanding customer invoices and overdue accounts.
• Follow up with customers regarding outstanding balances and overdue payments.
• Contact customers by phone and email to request payment and resolve account issues.
• Investigate payment discrepancies and assist with resolving billing questions.
• Maintain accurate notes and records of collection activities.
• Follow up consistently on outstanding accounts until payment arrangements or resolutions are reached.
• Escalate unresolved or long-overdue accounts when necessary.

Inventory / System Support

• Work with Cin7 for inventory and order-related financial information.
• Review and update relevant customer, invoice, and transaction information in Cin7.
• Coordinate information between Cin7 and QuickBooks Online where required.
• Previous Cin7 experience is not required – training will be provided.

Software

• QuickBooks Online – Required
• Cin7 – Training Provided

Requirements

• Previous bookkeeping or accounting experience.
• Experience with accounts receivable and collections.
• Strong knowledge of invoicing, payments, reconciliations, and customer accounts.
• Experience using QuickBooks Online.
• Strong attention to detail and accuracy.
• Excellent written and verbal English communication skills.
• Comfortable making professional collection calls and following up with customers.
• Strong organizational and time-management skills.
• Ability to work independently in a remote environment.
• Willingness and ability to learn new software systems.