Cybersecurity Senior Analyst

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S. people turn to Thumbtack to complete urgent repairs seasonal maintenance and bigger improvements. We help homeowners know which projects to do when to do them and who to hire from our growing community of 300000 local service businesses. If making an impact inspires you join us. Imagine what well build together.

About the Cybersecurity Team

The Security Engineering team at Thumbtack is focused on enabling innovation at scale by making the secure path the easiest path. We believe strong security is not a blocker to velocity but a force multiplier when it is designed into systems platforms and developer workflows from the start.

We partner closely with Product Engineering Platform and Data teams to shape system design guide architectural decisions and evolve Thumbtacks security posture as the company scales. Through collaboration automation and thoughtful tradeoffs we help ensure Thumbtack can ship fast innovate boldly and maintain customer trust.

About the role

As Thumbtack scales the volume and variety of security telemetry grows with it spanning cloud infrastructure SaaS applications endpoints and identity systems. Were looking for a Cybersecurity Senior Analyst to help build and operate a detection and response capability that is fast high-fidelity and increasingly automated.

In this role youll be a cornerstone of our day-to-day security operations treating detections as code tuning our SIEM for signal over noise partnering closely with our MDR provider and automating response workflows so that human attention is reserved for the incidents that matter most. Youll combine hands-on security operations with an engineering mindset continuously finding ways to improve our detections processes and tooling as Thumbtack evolves.

While security operations will be your primary focus youll also support the broader security program and flex into areas such as GRC third-party risk and vulnerability management as needed.

What youll do

• Own day-to-day security operations: monitoring triage and investigation of security alerts across our production corporate and SaaS environments.

• Manage and continuously improve our SIEM: log source onboarding parsing and normalization detection rule development and tuning and cost/coverage optimization.

• Manage our MDR (Managed Detection & Response) partnership: escalation workflows SLAs detection feedback loops and quality of response.

• Lead security incidents end-to-end: triage scoping containment eradication recovery and blameless post-incident reviews.

• Build automation that reduces manual toil and response times: SOAR playbooks detection-as-code pipelines enrichment integrations and response scripting.

• Conduct proactive threat hunting informed by threat intelligence and knowledge of Thumbtacks environment.

• Define track and report on operational metrics (e.g. MTTD MTTR alert fidelity coverage against ATT&CK) and use them to drive improvement.

• Apply AI tools to accelerate security operations and continuously adapt our detections processes and tooling to address evolving and novel threats including AI-related risks.

• Partner with Security Engineering Platform IT and Compliance to close detection gaps and improve our overall security posture.

• Support the broader security program as needed: GRC (audit support evidence collection control monitoring) endpoint security network security third party risk reviews vulnerability management (scanning triage and remediation coordination) etc.

In order to be successful you must bring

• 6 years of experience in security operations detection & response or a related security engineering discipline.

• Deep hands-on experience operating and tuning a SIEM including detection engineering and log pipeline management.

• Experience managing or working closely with an MDR/MSSP partner including escalation design and holding vendors accountable to quality and SLAs.

• Strong incident response skills across cloud-native environments (AWS and/or GCP) SaaS applications endpoints and identity systems.

• Fluency with AI tools in daily security work and the adaptability to evolve detections processes and tooling to address novel and emerging threats including AI-related risks.

• Scripting and automation proficiency (e.g. Python) with experience building SOAR playbooks detection-as-code or similar automation.

• Risk-based analytical thinking: the judgment to prioritize what matters tune out noise and articulate trade-offs between coverage fidelity and effort.

• Working familiarity with adjacent security domains including GRC and compliance frameworks (e.g. SOC 2 PCI DSS) third party risk assessment and vulnerability management with the flexibility to support them as needed.

• Excellent written and verbal communication skills including clear incident communications and the ability to collaborate effectively with a distributed primarily US-based team

Actual offered salaries will vary and will be based on various factors such as calibrated job level qualifications skills competencies and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex race color age pregnancy sexual orientation gender identity or expression religion national origin ancestry citizenship marital status military or veteran status genetic information disability status or any other characteristic protected by federal provincial state or local law. We also will consider for employment qualified applicants with arrest and conviction records consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process please contact: .

For information about how Thumbtack collects uses and shares personal information about job applicants please see our Job Applicant Privacy Policy.

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Required Experience:

Senior IC

Employment Type : Full-Time
Department / Functional Area: Engineering
Experience: years
Vacancy: 1