Trainer I

Job Description

What will you do

Position is responsible for conducting supervisory management technicalor nontechnical skills training courses for internal staff; using needs-assessment tools to determine effectiveness of proposed training programs; interacting with functional organizations to develop specifications for content of courses; preparing lesson plans including the method media and documentation to be presented; instructing participants in classroom lectures and/or group sessions; and conducting follow up to determine applicability of course material.

Entry level professional position. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Builds collaborative working relationships internally and externally. Attendance and schedule adherence are requirements of this position.

• Organize prepare and deliver training for information systems or user personnel either external or internal.
• Develop curriculum to include the creation of manuals references and support materials as needed.
• Monitor and propose modifications to training based on success rates.
• Create and track training documentation including training records rosters and evaluations.
• Class room scheduling set-up and prepping as needed.
• Prepare materials for use in class as needed.

What do you need to succeed

• Bachelors degree or vocational in IT-related courses is a plus.
• Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
• Minimum of 6 months to 1 year training quality experience preferred
• Must be knowledgeable of the information being trained and committed to stay current of any evolving technologies
• Excellent oral and written communication skills strong interpersonal skills and the ability to clearly present complex information.
• Excellent customer service skills.
• Ability to work in a team environment as well as independently.
• Proven ability to remain flexible in a changing environment.
• Shift flexibility and schedule adherence are required for the position.
• Must be a Stefanini Trainer Certified

Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Training
Experience: years
Vacancy: 1