Division Head Branch Banking Operations
Job Description
Division Head Branch Banking Operations A leading private universal bank in the Philippines
Rank Up to Vice President (VP)
Location Makati City (Head Office)
Functional Scope Functionally supervises all Branch Operations Heads and ChannelManagers
Position Summary
A senior oversight and governance role for the banks branch banking network this is not hands-on
branch management but a layer above it functionally supervising all Branch Operations Heads and
Channel Managers. The role owns policy and process governance across branches and serves as the
formal Compliance Coordinator for the Retail Banking Business.
Key Responsibilities
Monitors branches adherence to established policies and procedures through process reviews and
operational meetings
Reviews and analyzes recommendations for new or revised policies procedures and internal controls
Takes active participation/initiation in analyzing and redesigning workflows and processes to improve
operational cost turnaround time service quality speed of delivery and utilization rate
Acts as Compliance Coordinator of the Retail Banking Business
Conducts and monitors corrective actions on compliance findings including exceptions arising from
BSP/AMLC examinations of branches
Functionally supervises all Branch Operations Heads and Channel Managers
Qualifications
Bachelors degree in Business Administration Finance Banking or related field; MBA an advantage
Extensive banking experience with prior exposure at Branch Operations Head level or higher ideally
having supervised multiple branch/channel leaders
Strong working knowledge of BSP and AMLC regulations examination processes and compliance
corrective-action management
Demonstrated experience leading policy procedure and internal control reviews
Track record in workflow/process redesign with measurable gains in cost turnaround time service
quality or utilization
Strong governance mindset stakeholder management and cross-functional leadership skills
Comfortable representing the bank in BSP/AMLC-related matters
Employment Type : Full-Time
Experience: years
Vacancy: 1