People and Partnerhsip Specialist

The People & Partnerships Specialist will be responsible for mostly clerical and administrative duties. The P&P Specialist will assist the P&P Account Manager and Senior P&P Specialists in completing tasks such as filing of reports, taking down minutes of the meetings, costsheet updates, filing of financial reports & forms, assist in seat arrangements for client expansions, create tickets for New Hire requirements such as computer, email, and logins, Microstatus schedule plotting, Microstatus logins, NHO scheduling, ticketing for BOM, and ticketing for setup of equipment. The Client Experience Specialist can be considered as someone being developed for the Sr. CE Specialist post.

• Handle all administrative tasks related to all accounts on shift.
• Responsible in tracking all deliverable of Operations for each clients handled.
• Responsible in reporting attendance of all clients handled.

• Attendance processing

• Preparation of different payroll reports per cutoff (BIC, Active List, RPA, Disputes, etc), bonus report and other operations related reports that will be assigned.
• Responsible in documentation of HR Related Corrective Actions and making sure it kept in file 202 - for all clients handled.
• Responsible in filing tickets to Shared Services (HR, Facilities, Finance, Recruitment, IT and Ops) - and monitor the progress for all clients handled.
• Ready to step in as the POC whenever the Account Manager is out.
• Willing to handle other administrative tasks that may be requested by the client, other departments or the Operations
• Assist CE Managers and Account Managers from time to time.

• Responsible for providing feedback to the Account Manager on the completion of each task of the team.
• Documents Minutes of the Meeting with the Shared Services Department, Clients or Client leads.
• Handles Cash Advance and Liquidation for Ops and Clients handled.

• Monitoring/requisitions of office and coffee supplies
• All other duties as assigned