Revenue Manager

About the role

The Revenue Manager is responsible for maximizing the hotel's room revenue, RevPAR, profitability, market share, and overall commercial performance through effective pricing, inventory, forecasting, distribution, and demand-management strategies. The role will work closely with the General Manager, Sales, Marketing, Reservations, Front Office, and IHG Revenue Management teams to translate market intelligence and hotel performance data into clear commercial actions.

Key responsibilities

Develop and execute short-, medium-, and long-term revenue strategies

Manage daily room inventory and rate availability, reviewing and adjusting room rates based on demand, booking pace, market conditions, and competitor activity

Prepare accurate daily, weekly, monthly, rolling 90-day, and annual forecasts for occupancy, ADR, RevPAR, room revenue, and market segment performance

Monitor competitor pricing and availability on a daily basis and analyze competitor positioning and promotional activity

Optimize hotel distribution across IHG direct channels, brand website, OTAs, wholesale, tour operators, travel agencies, and corporate channels

Review all group and MICE opportunities from a revenue perspective and recommend appropriate group pricing based on displacement, demand, and remaining inventory

Lead regular Revenue Management meetings with the Commercial team to review performance, identify high-demand and low-demand dates, and present recommended pricing and inventory actions

Work closely with Sales to ensure revenue strategy supports commercial objectives and provide pricing guidance for corporate, leisure, group, and MICE business

Evaluate promotional campaigns and their revenue contribution, ensuring promotions are deployed during appropriate demand periods

Monitor and report on occupancy, ADR, RevPAR, room revenue, RevPAR Index, market share, pickup, booking pace, forecast accuracy, market mix, channel production, and other key performance metrics

About you

Minimum 3–5 years of hotel Revenue Management experience

Previous experience as Revenue Manager, Assistant Revenue Manager, Revenue Analyst, or equivalent

Experience with an international hotel brand is strongly preferred

IHG experience is a significant advantage

Strong understanding of hotel pricing, forecasting, inventory, yield management, and distribution

Strong analytical and numerical skills

Advanced Excel skills required

Experience with STR and hotel revenue-management systems preferred

Familiarity with IHG systems such as GRS or relevant revenue platforms is an advantage

Strong understanding of Phuket's hospitality market and seasonality

Experience with resort, leisure, group, or MICE properties is preferred

Strong English communication skills and ability to present complex data clearly to senior management

Benefits

Competitive management compensation package

Opportunity to work with IHG Hotels & Resorts

International hotel environment

Career development within a global hospitality organization

Exposure to Phuket's highly competitive resort market

Opportunity to directly influence hotel revenue and commercial performance

Professional and multicultural working environment