IT Systems & Security Administrator

Employment Type: Full-Time Employment
Work Setup: Onsite onboarding for two to four weeks followed by a transition to a remote setup.
Work Schedule: Day Shift (Following AU Time Zone)
Location: Eastwood Libis Quezon City

The client is a home-based dialysis service provider delivering End-Stage Renal Disease (ESRD) care to patients in their own homes across Australia. As a healthcare provider handling sensitive patient health information Kidney Solutions is subject to the Australian Privacy Act 1988 (including the Australian Privacy Principles) and the Notifiable Data Breaches scheme.

The Role

We are seeking an IT Systems & Security Administrator to own and manage the organizations core technology and security infrastructure. This is a hands-on largely solo role covering practice management software administration Microsoft 365 environment management cybersecurity and web/domain administration. You will be the primary point of accountability for keeping clinical and business systems secure available and compliant.

Key Responsibilities

Halaxy (Practice Management System)

• Implement configure and administer Halaxy for clinical and business operations
• Manage user accounts permissions and access controls in line with role requirements
• Support onboarding of clinical and administrative staff onto Halaxy
• Troubleshoot day-to-day Halaxy issues and liaise with Halaxy support as needed

Microsoft 365 / IT Systems & Security

• Administer the organisations Microsoft 365 tenant (Entra ID / Azure AD Intune SharePoint Teams)
• Manage user accounts licensing device enrolment and access permissions
• Implement and maintain security controls (MFA conditional access endpoint protection)
• Monitor for and respond to security incidents; maintain basic incident response documentation
• Manage Outlook/Exchange Online mailboxes distribution lists and mail flow rules
• Maintain patching backup and device management practices across the environment

Cyber Security

• Own baseline cyber security posture across email endpoints web and cloud systems
• Apply security best practice aligned to the Australian Cyber Security Centres Essential Eight (or confirm target maturity level with management)
• Manage phishing/spam filtering and staff security awareness where relevant
• Support the organizations compliance obligations under the Privacy Act and Notifiable Data Breaches scheme as they relate to IT systems

Website Domain & Hosting

• Administer and update the clients website content
• Manage domain registration via GoDaddy
• Manage hosting via Namecheap
• Manage SSL certificate issuance renewal and installation via Namecheap
• Monitor site uptime and troubleshoot basic web/hosting issues

About You

• Minimum 5 years experience in IT systems administration with demonstrated ownership (not just BAU support) of security and infrastructure decisions
• Track record of operating with minimal supervision and setting technical direction not just executing tickets
• Strong working knowledge of Microsoft 365 administration (Exchange Online Entra ID Intune)
• Practical cybersecurity knowledge (endpoint protection email security access management)
• Experience with domain/DNS management web hosting and SSL certificate administration
• Experience with WordPress or a similar CMS for website content updates
• Experience with practice management or clinical software (Halaxy experience highly regarded)
• Understanding of or willingness to learn healthcare data privacy obligations in Australia
• Comfortable working independently and prioritizing across a broad technical remit
• Strong communication skills youll be working with non-technical clinical and administrative staff largely remotely after onboarding
• Able to attend the Haymarket NSW office for 24 weeks at the start of employment for onboarding and training
• Reliable home setup suitable for handling sensitive patient data (secure network private workspace)

Desirable

• Relevant certifications (e.g. Microsoft 365 Certified: Administrator Expert CompTIA Security)
• Prior experience in a healthcare allied health or aged/disability care setting
• Familiarity with the Australian Privacy Principles and Notifiable Data Breaches scheme
  
  WHY INTELASSIST
  We grow together. We value your effort. We aim to empower you.

Required Experience:

Unclear Seniority

Department / Functional Area: Operations
Experience: years
Vacancy: 1