Customer Development Group Manager

No Relocation Assistance Offered
Job Number#175996 - Taguig National Capital Region (NCR) Philippines

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Role Summary/Purpose :

The Customer Development Group Manager is responsible for identifying opportunities in the customers and developing plans and programs to improve coverage and distribution for review and approval of the Team Leader and Customer Development Director. He/she is responsible for building Customer Plans and leading the Customer Development Managers in identifying key opportunities growth drivers and business priorities to achieve business goals and close potential gaps.

Responsibilities:

Planning & Strategy

• Takes the lead role in all customers in the assigned district in building updating and adjusting annual and mid-year consensus numbers in CBP.

• Prepares and analyzes reports and takes ownership of data analytics for customers handled analyzing both sell-in and sell-out data to identify and address opportunities.

• Ensures correct 5Ps execution in the entire district with proper supervision andATTA compliance

• Ensures each customer P&L in the assigned area is in line with the companys financial objectives

• Manages Gross-to-net by tracking in monthly CBP to ensure GTN targets are achieved.

• Works with Customer Service & Logistics to plan analyze forecast and ensure on time and complete delivery of products to customers

Customer Management & Engagement

• Maintains good working relationships with customers through regular calls and meaningful engagements via weekly meetings Business Reviews and Top to Tops.

• Conducts regular business reviews with Customers and follow- up on sales activity LTs new products listing customer service levels receivables ATTA enhancements etc.

• Ensures successful implementation of approved customer specific shopper activities and provides updates on implementation for the assigned district and post completion of customer specific shopper activity provides key learning ROI analysis and recommendations.

• Works with CDT Finance and CDT CS&L to find solutions to issues

• Attends new store openings/major customer activities to build trade relationships and to check/ensure perfect execution of 5Ps ATTA terms right number of KDCPS and TB COCs as per approval

People Management

• Reviews and manages performance of Customer Development Manager

• Coaches mentors and develops direct reports to improve productivity ensure continuous development and team effectiveness.

• Evaluates and identifies competency gaps and proposes action plans ensuring follow through and completion of agreements as captured in the Individual Development Plan.

Required Qualifications

• Bachelors Degree in any Business Course or related course

• At least 7 years of relevant experience in Customer Development field sales handling both direct and indirect trade accounts with consistent track record of excellence performance

• Experience in Shopper Development and/or In-store management will be an advantage

• Results-oriented

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Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1