AI Program Manager

Job Description

SUMMARY

The ideal candidate is an experienced Project/Program Manager with strong AI or automation delivery and governance experience. Lead the end-to-end delivery and operationalization of AI capabilities. The role focuses on taking AI capabilities from initial business need through pilot, evidence-based evaluation, approval, rollout, hypercare, and final operational ownership.

JOB RESPONSIBILITIES

· Drive each AI capability through all ten lifecycle steps need, owners, pilot, documentation, training, comms, go/no-go, rollout, hypercare, operational ownership.

· Assemble and defend the go/no-go packet at each gate review: pilot evidence, measured results against promotion thresholds, risks, and the ownership handoff plan.

· Run the Steering Committee and Execution Council cadence: agenda, quorum, carryover, scorecard, and a decisions log with an owner and a date on every decision.

· Chase actions to closure between sessions, surface slippage early with the blocker named, and escalate to the chair rather than let an action stage.

· Own the hypercare-to-ownership handoff a capability is done when a named owner has accepted it with documentation and a support path, not when it ships.

· Hold the line when the evidence does not support a promotion the room wants to make.

QUALIFICATIONS

· 5+ years project or program management delivering software or technology into production.

· Proven delivery for US-based clients or employers with real-time overlap, including running live meetings with US stakeholders in English.

· Experience running a governance or gate-review process where the decision depended on evidence you assembled and holding a standard against a senior stakeholder who wanted it waived.

· Working fluency with AI or automation delivery: pilots, shadow mode, promotion thresholds, and why a good demo is not evidence.

· Written English strong enough to author an executive-facing decision log unaided.

· Nice to have

o ITILv4 Foundation, PMI-ACP, Microsoft AZ-900 or AI-900.

o PMP and Certified ScrumMaster, PSM I or equivalent. Both.

o Change-management credentials such as Prosci.

o Managed services or PSA exposure.

JOB REQUIREMENTS

· Should be willing to accept a long-term work-from-home arrangement.

· Should be amenable to a permanent night shift schedule.

Requirements
• Project/Program Management experience • Experience delivering software or technology into production • Hands-on AI or automation delivery experience • Experience with governance, gate reviews, and evidence-based decision-making • Drive AI capabilities through the full lifecycle: pilot → evaluation → go/no-go → rollout → hypercare → operational handoff