Unit Leasing Associate

Location: Malate, Manila

Work Setup: Full Onsite

Job Summary

The Unit Leasing Associate to support the leasing activities from generating and qualifying prospective tenants to assisting with property viewings, following up on leads, and coordinating the documentation and move-in process.

Key Responsibilities

Leasing & Lead Generation

Generate and qualify prospective tenant leads through online platforms, referrals, walk-ins, social media, and other channels

Respond to inquiries and provide accurate information on available units, rental rates, amenities, and leasing requirements

Follow up regularly with prospects to support lead conversion

Help maintain an updated leasing pipeline and prospect database

Support the team in hitting assigned leasing and occupancy targets

Help build relationships with brokers, referral partners, and prospective corporate clients

Property Viewing & Client Engagement

Coordinate and conduct property viewings for prospective tenants

Present available units, amenities, and leasing options clearly and professionally

Understand prospect needs and recommend suitable available units

Explain basic lease terms, rental rates, policies, and move-in requirements

Address initial inquiries and concerns, escalating more complex matters to the appropriate team

Leasing Documentation

Assist prospects with application requirements, tenant screening, KYC, and document submission

Prepare and organize leasing forms, quotations, contracts, and other required documents

Ensure documentation is complete and accurate before endorsement for move-in

Maintain updated records of prospects, tenants, and leasing transactions

Tenant & Move-in Support

Coordinate with Property Management, Finance, and Maintenance teams regarding tenant requirements

Help ensure units are ready for scheduled move-ins

Support tenant orientation covering move-in procedures, house rules, and property guidelines

Assist in addressing basic tenant concerns, coordinating with the appropriate team for resolution

Support lease renewal and tenant retention activities

Property Marketing & Market Support

Assist in preparing and posting property listings across relevant online platforms

Monitor inquiries and listing performance, providing feedback on lead-generation opportunities

Assist in leasing events, property promotions, open houses, and other occupancy initiatives

Monitor basic competitor information, rental rates, and market activity

Administrative & Reporting

Maintain accurate leasing trackers, prospect records, and tenant documentation

Prepare basic reports on inquiries, viewings, leads, conversions, and occupancy

Ensure timely completion of assigned leasing and administrative tasks

Perform other leasing and operational duties as assigned

Qualifications

Bachelor's degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field

At least 6 months to 1 year of experience in leasing, real estate, sales, customer service, hospitality, property management, or a related field

Fresh graduates with relevant internship, sales, customer-facing, or property-related experience may also be considered

Strong communication and interpersonal skills

Customer-oriented with a genuine interest in sales and client engagement

Comfortable conducting property presentations and speaking with prospective tenants

Basic negotiation and follow-up skills

Organized and detail-oriented, able to manage multiple prospects and tasks

Proficient in Microsoft Office and Google Workspace

Experience with CRM, leasing, or property management systems is an advantage

Willing to work weekends, holidays, or flexible schedules when required