Brand Governance: Develop and maintain comprehensive brand guidelines to ensure consistent messaging and visual identity across all touchpoints.
Campaign Management: Lead integrated marketing campaigns for store openings, major promotions, and key business growth initiatives.
Digital & Content Strategy: Manage and curate end-to-end brand content across social media platforms, the corporate website, and digital channels.
Public Relations & Media: Oversee PR strategies, build media relations, draft press releases, and manage corporate announcements.
Crisis & Executive Support: Assist leadership with strategic crisis management communications and executive-level messaging as required.
Internal Communications: Create clear internal communications, including company-wide announcements, town hall presentations, and employee engagement materials.
Agency Management: Direct and collaborate with external creative, PR, media, and production agencies to execute strategic initiatives.
Cross-Functional Collaboration: Partner closely with internal teams—including Sales, Commercial, Operations, and HR—to align communications with operational goals.
Performance Tracking: Monitor campaign metrics, social engagement, media coverage, and overall brand sentiment to refine ongoing strategies.