Senior Collections Officer

Be part of Cartrack one of the largest vehicle telematics companies globally with almost 2.6 million active users and collecting 50 billion data points on the low end on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients whilst incorporating a very much start up culture.

What Youll Do

As part of our Collections team you will play an important role in maintaining healthy receivables by:

• Prioritizing daily accounts based on outstanding balances customer payment behavior account risk and business value

• Reviewing accounts receivable records to identify and manage collection priorities

• Verifying and reconciling customer accounts payments and transaction details

• Addressing billing concerns and dispute cases professionally while working toward practical resolutions

• Tracking collection activities and ensuring account records remain accurate and updated

• Following up on overdue accounts through outbound calls and email communication

• Assisting in resolving billing discrepancies to support cash flow and reduce delinquency

• Communicating with customers in a professional respectful and results-driven manner

• Monitoring past-due invoices and confirming payment commitments

What Youll Bring

• A degree in Accounting Business Administration Finance or a related field

• Strong attention to detail and commitment to following established processes

• At least 3 years of experience in Collections Accounts Receivable or a similar customer-facing finance role (BPO FinTech shared services or collection agencies)

• Good communication negotiation and problem-solving skills

• Willingness to work onsite in Makati City Philippines

Employment Type : Full Time
Experience: years
Vacancy: 1