Job description
The HR Coordinator supports Philippine HR operations by handling daily HR administration, recruitment support, benefits, payroll timekeeping, and HR systems. This role serves as a key operational contact ensuring smooth employee support, strict compliance, and efficient service delivery.
Key Responsibilities
- Onboarding & Offboarding: Partner with Talent Acquisition, IT, Finance, and Facilities to set up new hires (pre-employment, orientation, equipment, and account access). Draft employment notices (probationary status, bank endorsements) and manage exiting employee paperwork, records, and asset collection.
- Benefits Administration: Manage statutory benefits (SSS, Pag-IBIG, PhilHealth, BIR) and government loan requests. Liaise with providers for company HMO, health insurance, and allowances to quickly resolve employee claims.
- Timekeeping & Payroll: Collect and review timesheets per pay cycle, partner with Payroll to process entries and final pay for exiters, and resolve timekeeping escalations.
- HR Systems & Reporting: Manage the HR JIRA ticketing system to meet response SLAs. Update employee records in the HRIS and P-Files, ensure data confidentiality, and generate HR analytics reports.
Qualifications
- Education: Bachelor’s degree in Human Resources or a related field.
- Experience: Minimum 2 years of experience in HR and recruitment administration.
- Skills: Hands-on experience with Philippine government benefit programs (SSS, HDMF, PhilHealth, BIR) and general HRIS tools. High attention to detail, strict confidentiality, and strong computer literacy.