Senior Production Engineer

Overview

We're looking for a Senior Production Engineer to take ownership of the stability, performance, and operational reliability of business-critical trading applications. This role offers a strong pathway into Site Reliability Engineering (SRE), with opportunities to drive automation, observability, and platform resilience initiatives.

Responsibilities

• Lead the investigation and resolution of complex production incidents and major outages.
• Own production health, monitoring, alerting, and operational readiness for critical services.
• Drive root cause analysis and long-term remediation of recurring issues.
• Lead technical response efforts during major incidents and recovery activities.
• Improve observability, service monitoring, and overall platform reliability.
• Champion automation initiatives to reduce operational toil and improve MTTD and MTTR.
• Collaborate with Engineering, DevOps, Operations, and Business stakeholders across global teams.
• Support change management, release activities, and production risk assessments.
• Contribute to the adoption of SRE practices, reliability metrics, and continuous improvement initiatives.

Requirements

• 5+ years of experience in Production Support, Production Engineering, Application Support, or Site Reliability Engineering.
• Strong AWS operational experience, including load balancing, failover strategies, compute services, and managed database platforms.
• Experience supporting high-availability, business-critical applications and platforms.
• Strong incident management, troubleshooting, and root cause analysis skills.
• Experience with monitoring and observability tools such as Grafana, CloudWatch, ELK, or Splunk.
• Understanding of change management, deployment validation, and operational risk controls.
• Experience working within global support environments and managing stakeholder communications effectively.

Please contact Ella Godinez at EllaG@charterhouse.com.sg for a confidential discussion

EA License no: 16S8066