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Linkage Web Development
GoHighLevel Operations & Client Support VALinkage Web Development • Angeles, Pampanga, Philippines
GoHighLevel Operations & Client Support VA

GoHighLevel Operations & Client Support VA

Linkage Web Development • Angeles, Pampanga, Philippines
5 days ago
Job description

HIRING: GoHighLevel Operations & Client Support VA

We are looking for a highly organized and client-focused GoHighLevel Operations & Client Support VA to support the day-to-day operations of a CRM solutions business.

The ideal candidate has hands-on experience with GoHighLevel A2P/10DLC client onboarding CRM management and customer support. The candidate should be comfortable setting up and managing client accounts assisting with platform-related concerns communicating directly with clients and handling various operational tasks independently.

The successful candidate should be proactive detail-oriented professional and confident working with clients while managing multiple day-to-day responsibilities.

Responsibilities

GoHighLevel & CRM Management

  • Set up activate and manage client accounts within GoHighLevel
  • Manage contacts pipelines conversations calendars and other CRM-related tasks
  • Assist with GoHighLevel account configuration and platform support
  • Monitor client accounts and help identify and resolve basic issues
  • Assist with workflows automations forms and other GHL-related tasks as needed
  • Maintain accurate and organized client information and account records

Client Onboarding & Support

  • Assist with new client onboarding and account activation
  • Guide clients through the onboarding process and required setup
  • Collect and organize client information and requirements
  • Provide day-to-day customer and client support
  • Respond to client questions and assist with basic troubleshooting
  • Conduct client check-ins and follow-ups
  • Track outstanding client requests and ensure timely follow-through

A2P / 10DLC Support

  • Assist with A2P/10DLC registration and related account setup
  • Help gather and organize required client information and documentation
  • Monitor registration or setup status and follow up on pending requirements
  • Assist clients with A2P/10DLC-related concerns when needed
  • Maintain accurate records of client registration and messaging-related information

Client Communication & Meetings

  • Communicate professionally with clients through email chat and other channels
  • Participate in client meetings and calls as needed
  • Explain basic platform or account-related processes clearly to clients
  • Follow up with clients regarding pending tasks requirements and concerns
  • Maintain professional and responsive client communication

Administrative & Operations Support

  • Assist with day-to-day business and operational tasks
  • Track tasks deadlines client requests and follow-ups
  • Organize documents records and client information
  • Assist with general administrative and data entry tasks
  • Help monitor ongoing operational requirements and pending items
  • Work independently while keeping tasks and priorities organized

Social Media Support

  • Create and schedule basic social media posts
  • Assist with organizing social media content and posting schedules
  • Perform basic social media-related administrative tasks as needed

Qualifications

  • Hands-on experience with GoHighLevel
  • Previous experience with A2P/10DLC registration or setup
  • Experience with client onboarding and account activation
  • Experience with CRM management
  • Previous experience in customer support client support account management or a similar role
  • Experience handling client-facing communication and meetings
  • Strong understanding of GoHighLevel features account management and CRM operations
  • Strong organizational and administrative skills
  • Excellent written and verbal English communication skills
  • Strong attention to detail and follow-through
  • Ability to manage multiple tasks and priorities independently
  • Basic experience with social media management
  • Professional proactive reliable and client-focused
  • Experience working with US-based clients or businesses is a strong advantage

What Were Looking For

  • A well-rounded GHL professional who can support both clients and day-to-day CRM operations
  • Someone who is proactive organized detail-oriented and confident in client communication
  • A candidate with hands-on operational experience rather than only basic GoHighLevel knowledge
  • Someone looking for a long-term opportunity

Compensation

  • $5/hour

Work Setup

  • 100% Work From Home

Schedule

  • Monday to Friday
  • Part-Time
  • 11:00 AM3:00 PM PST


Employment Type : Part Time
Experience: years
Vacancy: 1

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GoHighLevel Operations & Client Support VA • Angeles, Pampanga, Philippines

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