Program Manager for Product Management

The Program Manager for Product Management is responsible for overseeing planning, execution, and continuous improvement of credit card product clusters and customer segment portfolios. The role ensures alignment with BPI’s overall strategy, manages the product lifecycle, and collaborates with technology, marketing, sales, and analytics teams to achieve growth, profitability, and customer satisfaction targets.

Responsibilities

• Drives end-to-end execution of assigned product programs, campaigns, and initiatives
• Defines product cluster or customer segment portfolio strategy and roadmap
• Understands customer needs, identifies market trends, and monitors competitive activity
• Develops product features and launches projects within deadlines
• Coordinates with internal and external partners to evaluate opportunities and partnerships
• Owns day-to-day management and continuous improvement of program features
• Ensures consistent delivery of customer value proposition and objectives
• Plans product programs to achieve revenue and profitability targets
• Provides forecasts, budgets, and sets pricing to meet financial goals
• Identifies opportunities for product improvements and drives innovation initiatives
• Translates business requirements into user stories, process flows, and customer journeys
• Prepares documentation, approvals, and post-implementation reports
• Ensures compliance with internal policies, regulatory requirements, and risk controls
• Collaborates cross-functionally with Marketing, Sales, Analytics, Operations, and Technology
• Escalates risks, issues, and dependencies impacting delivery

Qualifications

• Bachelor’s degree in Marketing, Business, Finance, or related field
• At least 2–4 years of experience in product development, loyalty, and rewards
• Knowledge in marketing management, product management, finance, data analysis, and project management
• Proficiency in MS Word, MS PowerPoint, and MS Excel
• Strong skills in decision making, negotiation, communication, stakeholder management, and media proficiency
• Attributes include creativity, resilience, adaptability, results orientation, and strong communication skills