Bookkeeper & Collections Specialist

Remote Bookkeeper & Collections Specialist We are looking for a detail-oriented and experienced Bookkeeper & Collections Specialist to join our client's team. The ideal candidate will have strong bookkeeping skills, experience with accounts receivable and collections, and excellent attention to detail. Working Hours: 9:00 AM – 5:00 PM EST Position: Remote Focus: Bookkeeping, Accounts Receivable & Collections Key Responsibilities Bookkeeping & Accounting Maintain accurate financial records and ensure transactions are recorded correctly. Manage day-to-day bookkeeping activities using QuickBooks Online . Record and reconcile payments, invoices, and customer accounts. Assist with accounts receivable and ensure customer balances are accurate. Review financial information and identify discrepancies or outstanding items. Assist with monthly reconciliations and general bookkeeping tasks. Maintain organized financial documentation and records. Collections & Accounts Receivable Monitor outstanding customer invoices and overdue accounts. Follow up with customers regarding outstanding balances and overdue payments. Contact customers by phone and email to request payment and resolve account issues. Investigate payment discrepancies and assist with resolving billing questions. Maintain accurate notes and records of collection activities. Follow up consistently on outstanding accounts until payment arrangements or resolutions are reached. Escalate unresolved or long-overdue accounts when necessary. Inventory / System Support Work with Cin7 for inventory and order-related financial information. Review and update relevant customer, invoice, and transaction information in Cin7. Coordinate information between Cin7 and QuickBooks Online where required. Previous Cin7 experience is not required – training will be provided . Software QuickBooks Online – Required Cin7 – Training Provided Requirements Previous bookkeeping or accounting experience. Experience with accounts receivable and collections . Strong knowledge of invoicing, payments, reconciliations, and customer accounts. Experience using QuickBooks Online . Strong attention to detail and accuracy. Excellent written and verbal English communication skills. Comfortable making professional collection calls and following up with customers. Strong organizational and time-management skills. Ability to work independently in a remote environment. Willingness and ability to learn new software systems.