AU Rostering and Administrative Support

Discover your 100% YOU with Beepo!

• Position: Rostering and Administrative Support
• Location: Clark, Pampanga
• Work setup & shift: Remote | Day Shift

What's in it for you?

• Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
• Employee Referral Program
• Work Life Balance

Duties and Responsibilities:

• Enrol SM in EH and Etrainu. Enrol SMs in Etrainu courses. Manage communications around enrolment.
• Check property compliance, Create training certificates, Upload documents in EH.
• Document management and Offboarding of casuals with no recent work
• Issue statements of service as required based on template
• Organise SM's for Induction and manage communications between the OM and new starter
• Issue contracts via EH, Manage certificates required for SMs as needed.
• Maintain tracker detailing recruitment needs- as advised by OM/ PM
• Maintain tracker detailing candidate progression through recruitment pathway.
• Manage Careers inbox- extract resumes and send template responses as needed.
• Recruitment meetings, Arrange SM interviews - add into PM calendars
• Keep Operations Manager updated on progress of applicants for their region (weekly/ fortnightly email template)
• Comms with prospective applicants, rescheduling interviews and cancellations
• Review PM interview notes and update recruiter update as necessary in the system/ tracker
• Reference Checks
• Prepare rosters meeting SM provided availability and client requirements
• Shift coverage, Communicate with PMs around approval of roster and update SM availability
• They will likely need to be able to make phone calls.
• Provide administrative support to ensure efficient operation of the office.

Qualifications and Experience:

• 3+ years of relevant experience
• Excellent communication skills (written and oral)
• Excellent organizational skills
• Ability to prioritize and manage multiple tasks efficiently.

Competency/Personality Traits (Soft Skills):

• Previous experience in rostering and administrative tasks
• Flexibility to adapt to changing priorities.
• Problem-solving skills and a proactive approach to tasks
• Demonstrate proactive problem-solving, rapid task comprehension, and autonomy in execution, reflecting strong communication, adaptability, and initiative.

ABOUT BEEPO

Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of 15,000 across 6 countries - the largest and most diverse Australian owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.