MedSpecialized, Inc.
is looking for a Remote Virtual Medical Assistant!
About the Client : DrCatalyst DrCatalyst (DrC) is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America.
We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients.
Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.
Work Schedule and Arrangement : Night shift, Remote set-up Remote Work – For Applicants Residing in the Philippines, Outside Cebu Province Only Office Location : 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu Responsibilities :
- Answer inbound calls and help for scheduling, rescheduling, and clinic information.
- Make outbound calls for patient appointment reminders, wellness checks, and more.
- Supply EMR notes on all calls conducted looping in onsite personnel and providers.
- Google Chat with online personnel, as well as separate chats with DRC team members.
Requirements :
At least college levelMust have at least 6 months of BPO Healthcare account experienceExcellent English proficiency with strong communication skills25 wpm or fasterInternet speed has to be at least 100 mbpsComputer literacy (GMail, Google Sheets)Stable internet connection and a conducive work environment at homePhysically fit to work in a BPO settingWilling to work during holidays and weekendsMust be residing outside Cebu Salary and monetary benefits (in PHP) :Monthly salary of 20,000 - 30,000New hire bonus of 5,000Attendance bonus of 2,000 Perks and other benefits :Paid Training PeriodAll national Philippines and USA holidays are observedPaid time off—public holidays, vacation, and personal time offRobust and effective Government Benefits AdministrationLactation breaks (for breastfeeding moms)Discounted optical services with our partner clinicFree Health insurance with one (1) free dependentFree Life insuranceFree Accident insuranceCompany-sponsored outingsInterest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)International travel opportunities (India and US office) Our Recruitment Process : Candidate Application Form General Assessment Phone Screening Technical Interview (Virtual) Reference Check Job Offer Training Disclaimer for salary ranges : Salary ranges may not be applicable to all.Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower. PRO TIP : prepare for that interview and impress the hiring managers!