PHRN Trainer
TASQ Staffing SolutionsCebu, Philippines30+ days ago
Job descriptionTraining & Development : Deliver training programs related to US healthcare processes, prior authorization, coding, billing, and claims management. Design and develop training materials, including manuals, presentations, and online modules. Identify knowledge gaps and provide continuous coaching and feedback to employees. Needs Assessment & Planning : Monitor and assess employee performance to determine the need for additional training or coaching. Collaborate with team leads and management to ensure that training objectives align with business goals. Content Development & Updates : Review and refine training strategies based on feedback and evolving business requirements. Compliance & Quality Assurance : Conduct performance evaluations and assessments to track learning outcomes and effectiveness. Reporting & Documentation : Provide regular reports on training metrics, including completion rates and performance improvements.
Work Setu p / Shift : WFO / Night shift
Start Date : ASAP
Qualifications :
- Bachelor's degree in Nursing (BSN)
- Active PRC license
- Atleast 1-2 years as a Process Trainer
- 6 months to 1 year in a US Healthcare account
- Must be amenable to report in Cebu City
Responsibilities :
Conduct induction and ongoing training for new hires and current employees in the healthcare BPO setting.
Perform a Training Needs Analysis (TNA) to assess skill gaps and develop appropriate training solutions.
Regularly update training content to reflect the latest industry trends, healthcare policies, and procedural changes.
Ensure all training programs meet the required industry standards and comply with legal and regulatory guidelines.
Maintain accurate records of training sessions, attendance, and employee progress.
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Trainer • Cebu, Philippines
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