ERP Implementations Consultant

About the Hiring Client

Smart Suites manages a collection of over 100 short term vacation rental units across Rocklea, Sunnybank, Acacia Ridge, and Kuraby, Queensland. Guided by our core values : Customer Obsession, Accountability, Curiosity, Humility, Efficiency, and Teamwork (CACHET) , we deliver exceptional guest experiences while constantly optimizing internal systems and operations.

We are also an AI driven company committed to leveraging automation, predictive insights, and intelligent tools to scale our business and improve both guest and team outcomes.

Role Summary

We are looking for an experienced ERP Implementations Consultant with a strong grasp of hospitality operations and systems thinking. You will lead the setup, configuration, integration, and optimization of ERP and CRM tools used across our operations, cleaning, guest experience, and finance teams.

This is a hands on role ideal for someone who understands ERP CRM platforms, knows how to connect tools using APIs and automation, and enjoys working closely with cross functional teams to streamline and systemize processes.

Key Responsibilities

ERP CRM Implementation

• Lead the configuration of CRM ERP platforms such as Zoho , Salesforce , Odoo , or similar tools
• Customize workflows, automation, dashboards, and user permissions
• Ensure alignment with business processes in operations, cleaning, finance, and guest support
• Train users and provide documentation for onboarding and long term support

Systems Integration

Pricelabs (dynamic pricing)

AI Driven Process Optimization

Documentation and Training

Ideal Candidate Profile

Bonus Experience

Work Setup

Why Join Us

Smart Suites is a tech forward, AI first hospitality company. We are not just implementing tools. We are building a future ready system that is lean, intelligent, and people centered. If you are curious, process driven, and excited by using AI to solve real world challenges, this is the role for you.