Call Center AgentMetacom • Davao City, Davao del Sur, PH
Call Center Agent
Metacom • Davao City, Davao del Sur, PH
4 days ago
Job descriptionNo BPO experience Required High School Graduate (Old curriculum) / ALS Graduate Good Communication Skills Willing to work Onsite Willing to work on a Shifting Schedule
Job Responsibilities :
- Handle customer inquiries and account concerns
- Assist with billing, payments, and transactions
- Resolve issues and escalate complex cases
- Process account updates and requests
- Maintain confidentiality of customer data
- Ensure customer satisfaction and service quality
- Meet performance metrics (AHT, FCR, etc.)
- Stay updated on products and policies
- Work with team members to improve service
QUALIFICATIONS :
BENEFITS :
Earn up to PHP 16,500
HMO, Night Differential Pay, Rice Allowance, Paid Leaves, Holiday and OT Pay, Mental Wellness Program Starting Day 1, Free Medical Insurance upon regularization (with incl of common law partners), Insurance Coverage Starting Day 1, Government Mandated Benefits, 13th Month Pay
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Call Center Agent • Davao City, Davao del Sur, PH
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