Medical Virtual Assistant | PHRN
Global Medical Virtual AssistantsQuezon City, National Capital Region, PH2 days ago
Job type
- Quick Apply
Job descriptionMust have excellent verbal and written English communication skills Must be a registered nurse At least 1-2 years of experience in a medical-related background Familiar with medical terminologies A healthcare-related degree is highly preferred Intermediate skills with Google Workspace and / or Microsoft Office HIPAA Certification is a plus Strong attention to detail Impartial Highly organized Computer savvy Open to working night shifts PRIMARY SYSTEM Computer Processor : Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory / RAM : 8.00 GB Computer Operating System : At least Windows 11 64-bit or macOS Monterey Headset : Any USB-type headset with noise-cancelling feature Camera : Capable of a clear and crisp video output BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM) : Computer Processor : Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory / RAM : 8.00 GB Computer Operating System : at least Windows 11 64-bit or macOS Monterey Headset : Any USB-type headset with noise-cancelling feature (Optional) OPTION 2 (POWER SUPPLY - UPS) : Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 100mb / s contracted BACK-UP INTERNET CONNECTION Minimum of 20mb / s (Cell) PRIMARY SYSTEM Computer Processor : Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory / RAM : 16.00 GB Computer Operating System : At least Windows 11 64-bit or macOS Sequoia Headset : Any USB-type headset with noise-cancelling feature Camera : Capable of a clear and crisp video output BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM) : Computer Processor : Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory / RAM : 16.00 GB Computer Operating System : At least Windows 11 64-bit or macOS Sequoia Headset : Any USB-type headset with noise-cancelling feature Camera : Capable of a clear and crisp video output OPTION 2 (POWER SUPPLY - UPS) : Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 500mb / s contracted BACK-UP INTERNET CONNECTION Minimum of 20mb / s (Cell or wired) Starting rate is $800 (USD) monthly Employment Type : Independent Contractor Free Training Paid Time Offs HMO Coverage Optical Rewards Performance-Based Increase Permanent Work From Home
A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.
TASKS :
- Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
- Maintaining great phone etiquette
- Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet / AthenaHealth, and, NextGen
- Verifying healthcare insurance coverage and eligibility
- Providing administrative support that includes : a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
- Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
- Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
- Strictly adhering and complying with the HIPAA policy
QUALIFICATIONS :
Requirements
MINIMUM SYSTEM REQUIREMENTS :
RECOMMENDED SYSTEM REQUIREMENTS
Benefits
RATE AND REWARDS :
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Virtual Assistant • Quezon City, National Capital Region, PH
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