Senior System Administrator
EVAWorksPhilippinesEVAWorks is a dynamic, fast-growing company that provides highly skilled offshore Executive Virtual Assistants (EVAs) to busy executives, founders, and high-performing professionals in the United States. Our EVAs are meticulously trained and continuously mentored by seasoned Silicon Valley Executive Assistants, ensuring top-tier support for our US-based clientele.
The Role
About Us
We're a fast-scaling, US-based business with a global footprint, seeking a seasoned IT professional to join our Manila team as a Senior Systems Administrator / IT Infrastructure Lead. We place a strong emphasis on customer service, and in our organization, this role's primary customers are the executive team and fellow team members. If you're passionate about leveraging technology to drive business growth, excel at providing top-notch internal customer service, and enjoy leading IT initiatives in a dynamic environment, we want to hear from you!
The Role
As our Senior Systems Administrator / IT Infrastructure Lead, you'll play a pivotal role in managing our IT infrastructure and driving technological initiatives across our global organization. Reporting to the Country Manager, you'll be responsible for ensuring the stability, security, and efficiency of our technology systems worldwide, while providing exceptional service to our internal customers - primarily the executive team and your fellow employees.
Key Responsibilities
- Lead and implement IT strategies aligned with business objectives
- Oversee and maintain our IT infrastructure across multiple environments, including Office 365 and Google Workspace
- Design, implement, and manage robust cybersecurity measures
- Manage and optimize technology subscription spend, working closely with finance teams
- Lead procurement processes for Philippines-based equipment and global IT assets
- Develop, enforce, and continually improve IT policies and procedures to mitigate organizational risk
- Provide high-level technical support and white-glove service to executives and key stakeholders
- Oversee the management of internal information sources (company wiki, learning management systems)
- Lead projects to implement new technologies and improve existing systems
- Mentor and guide junior IT staff, fostering a culture of continuous learning and improvement
- Collaborate with global IT teams to ensure consistency in practices and technologies
- Stay abreast of emerging technologies and evaluate their potential business impact
- Cultivate strong relationships with the executive team and employees across all departments, ensuring their technology needs are met with a customer-first approach
- Develop and implement strategies to continuously improve internal customer satisfaction with IT services
Ideal Profile
Qualifications
What's on Offer?