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Vendor Support Associate
Vendor Support AssociateSuperStaff • Makati City, Metro Manila, PH
Vendor Support Associate

Vendor Support Associate

SuperStaff • Makati City, Metro Manila, PH
20 days ago
Job type
  • Quick Apply
Job description

Vendor Sourcing : Identify potential new vendors via research; perform vetting process. If the decision is made to bring the Vendor into the Service Network, then all paperwork must be completed and uploaded to SharePoint.

  • May include sourcing on behalf of client's franchise locations.
  • To include posts on various social media platforms and groups dedicated to connecting sub-contractors / vendors with Prime Contractors and management companies. The posts will be made under the client's brand not a personal account.
  • Vendor sourcing to include all trades and janitorial vendors.
  • Specific parameters, including geographic targeting, will be provided by management.
  • Repair & Maintenance and Janitorial vendor compliance and quality assurance : Support compliance with regulatory requirements and quality assurance standards by ensuring proper documentation (e.g. COI, W9, Works Comp Certificate, Vendor Packets), and adherence to processes.
  • Update and maintain various internal databases and platforms that track service provider and vendor interactions.
  • Monitor and reply to inquiries from Vendors that request information to be a part of the service provider network.
  • Ensure customer-specific compliance standards are met, such as background checks.
  • Back-up as needed and directed for work order processing and customer support.
  • Additional administrative support as defined and requested by management

Requirements

  • Proven experience in an administrative support role, preferably with exposure to QA calls and invoice processing
  • Excellent communication skills, both written and verbal, with the ability to convey information clearly and professionally
  • Strong organizational skills and attention to detail, ensuring accuracy in record-keeping, data entry, and invoice verification
  • Proficiency in using office software applications (e.g., MS Office Suite, spreadsheets, databases)
  • Ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment
  • Team-oriented mindset with the ability to collaborate with cross-functional teams and build positive relationships
  • Familiarity with quality assurance processes and invoice management systems is desirable
  • Knowledge of facilities management, maintenance, or repair terminology is a plus
  • Benefits

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • Night Differential
  • 20 PTO credits annually
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Great Company Culture
  • Career Growth and Learning
  • A laptop will be provided by the company
  • Night shift (will cover EST and also PST in the future)
  • REMOTE
  • 42,000 basic + allowance
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    Support Associate • Makati City, Metro Manila, PH

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