Mandarin Electronic Service Desk

Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow up status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service

Position. Mandarin Service DeskType. of. job. Emails and Calls JobLocation. McKinley Hill, Taguig Responsibilities Responsible for receiving and issuing tickets.Resolve issues utilizing excellent customer service Diploma, Short Course Certificate Undergraduate, or Bachelor's College Degree in any field.Proficient in Mandarin and English (speaking, reading, and writing)Have at least a 10 Mbps internet connectionCustomer Service

incoming IT support requests via phone, email, or chat in a timely and professional manner, primarily in Mandarin Level 2 support as needed.Incident Tracking. Use a ticketing system to log and track incidents and service on basic IT procedures and best practices to help prevent recurring issues.QUALIFICATIONSFluent in Mandarin Graduate of bachelor's degree.A degree in IT ore related field is a plusPrevious experience in a customer service

Supports Service Request Management and Service Restoration Management Level 1. Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking reasoning skills. Ensure Desk tools. Remain updated on products, policy, procedure and other important operational issues. Perform other duties as assignedKnowledge and skills. Good written and verbal communication skills in the Mandarin environment. Flexible and able to adapt to changes quickly and think conceptually. Skills. Chinese (Mandarin

non technical issues reported by users and other stakeholders.Perform quality and accurate translations.Perform service desk management function including incident identification and tracking, classification, diagnosis, Information Technology, Computer Science or other relevant fields.Strong and effective written and oral Mandarin

application. BSCS BSIT BSCOE and other related courses At least 1 to 2 years work experience in providing Service Desk Role Can speak Mandarin, English & Tagalog Working knowledge in Technical and application Support

We're looking for a talented Mandarin Translator in Metro Manila to help bridge communication gaps. May require interpretation service during conferences or meetings with counterparts, clients, and vendors Work in a Service Desk setting involving spoken and written communication in a foreign language (non English Able to effectively communicate, verbally and in writing, in both English and a foreign language (Mandarin

Perform service desk management function including incident identification and tracking, classification Information Technology, Computer Science or other relevant fields. Strong and effective written and oral Mandarin Experience. Translation. 2 years (required). Language. English (required). Filipino (required). Mandarin

BSIT BSCOE and other related courses Experience. At least 1 to 2 years work experience in providing Service Desk Role. Can speak Mandarin, English & Tagalog Knowledge of following subjects would be required. Working knowledge

We're looking for a talented Mandarin Translator in Metro Manila to help bridge communication gaps. May require interpretation service during conferences or meetings with counterparts, clients, and translation tools to increase productivity.Work with teams and a diverse range of people.Work in a Service Desk setting involving spoken and written communication in a foreign language (non English). Qualifications Able to effectively communicate, verbally and in writing, in both English and a foreign language (Mandarin