Customer Service Agent

Client Profile :

A global IT company that helps organizations build innovative solutions, transform industries, and digital customer experience and trust & safety services.

Position : Customer Service Agent

Company Industry : BPO Company

Work Location : BGC, Taguig City

Work Schedule : Shifting Schedule

Salary : Php 20,000-30,000

Work Set Up : Onsite

Benefits :

Government mandated benefits

Salary Increase

HMO

Vacation Leave Credits

Sick Leave credits

Job Requirements :

bachelors degree in Business management or any course.

Open for undergraduates

With at least 1 year customer service or BPO experience

Can start ASAP

Willing to work onsite

Job descriptions

In charge for handling customer calls and inquiries regarding with product and services of company.

Responsible for proper documentation of inquires

Realtime response to customer inquiries via email or other channel

Remain professional and positive while engaging with customer

Build a good relationship with customers or clients.

RECRUITMENT PROCESS : (ONLINE Process)

HR Interview

Technical assessment

Hiring Manager Interview

Job offer