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Open to No BPO Exp / Collection Account - Paid Training

Open to No BPO Exp / Collection Account - Paid Training

BPO Telesys HubMuntinlupa, National Capital Region, PH
30+ days ago
Job description

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency.

When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.

Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.

Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.

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Account Open Bpo Exp • Muntinlupa, National Capital Region, PH

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