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Customer Service Representative
CloudstaffPhilippines, Philippines30+ days ago
Job descriptionResponsibilities & duties Identify potential issues and work with both product and support teams to get resolved Communicating resolutions clearly, effectively and efficiently to clients Identifying and taking ownership of problems, concerns or issues with a customer and Skills / Attributes required Enthusiastic individual who can listen to customer service issues and then offer a unique and Excellent customer service relationship skills Strong empathy and ability to understand the customer Team player, great work ethic and ability to work in a high paced environment Excellent verbal and written English communication skills Highly organised and attention to detail Experienced with MS Office including Word, Excel, and Outlook Experience working with Western companies (preferred) Qualifications / Experience required Bachelor degree preferably Business Administration 1 - 2 years' experience in Customer Support role Job Description Job Summary / Objective Responsibilities & duties Provi
Job Description
- Job Summary / Objective
Responsible for helping customers with complaints and questions, and giving customers information
about products and services as well as taking orders, and processing returns.
phone, chat platforms)
working with the customer to mitigate or resolve
innovative solution to each problem
Qualifications And Requirements
US / GY shift
Clark office
Responsible for helping customers with complaints and questions, and giving customers information
about products and services as well as taking orders, and processing returns.
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Customer Service Representative • Philippines, Philippines