WRITER, TECHNICAL

Job Summary

RESPONSIBLITIES:

• Responsible for creating, updating, and proofing marketing assets, throughout the sales and marketing organization. Documents may include but not limited to:
o Case Studies
o Brochures
o PPT Content
o Press Releases
o Proposal Responses
o Website Content
• Prepares documents by gathering and formatting information, writing drafts and obtaining approvals
• Assists in writing and/or proofing internal and external communications
• Follows writing standards including readability, consistency, and tone
• Maintains consistency and accuracy throughout the content library
• Collaborates with internal teams to obtain an understanding of the writing requirements
• Writes clear and concise with the ability to write to target audience or buyer persona
• Proofreads individual work and work of others for grammar, spelling and sentence structure
• Provides enhancements to writing of others
• Follows defined writing guides and templates per company and brand guidelines
• Meets deadlines
• Identify and implement process improvements

Area of expertise (Skills)

Other Skills and Experiences (Min)

Qualifications:

Fluent in spoken and written English including wide vocabulary and appreciation of grammar

A strong knowledge of Microsoft and desktop applications such as Word, Power Point and Adobe
B2B writing experience required. BPO or Contact Center a plus
Ability to collaborate with broad range of team members
Organization skills of multiple versions of documents through tracking of documents
Ability to show close attention to detail
Knowledge of cloud database management and online collaboration documents including ShareFile, SharePoint, Microsoft Teams

Education

BenefitsWe offer competitive pay and benefit packages along with many other perks:, Career Path Program, Growth opportunities, Medical, dental, vision and 401(K), Employee referral business program, Employee discounts, Full-time and part-time positions, Incentive programs, Team environment, Wellness programs, Career Path Program, Growth opportunities, Medical, dental, vision and 401(K), Employee referral business program, Employee discounts, Full-time and part-time positions, Incentive programs, Team environment, Wellness programs