Back office - CSR - Pure Chat based - Non Voice Agent - Email Sup
Sapient Global ServicesSM City North EDSA, National Capital Region, Philippines19 hours ago
Job descriptionAt least 18 years old and above With good communication skills At least conversant in the English language Computer Literate Excellent problem-solving and decision-making abilities Ability to thrive in a fast-paced and dynamic environment Fix weekends Off Competitive Salary Monthly Commissions Pioneer, Non-voice, and Easy Accounts Available HMO with 2 FREE Dependents from Day 1 Free Coffee and Biscuits at the office Paid leaves, OT & holiday pay Government-mandated benefits & 13th-month pay Fast-Track Career Growth for top performers Retirement / Life Insurance for Qualified Staff Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!
Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities :
- Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
- Update and maintain accurate records of customer interactions, transactions, and order details in the system.
- Stay updated on company policies, procedures, and services to provide accurate information to customers
- Contribute to a positive and collaborative team environment.
Qualifications :
Our Awesome Benefits :
THIS IS FOR AN ONSITE WORK SET UP ONLY
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!
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Csr • SM City North EDSA, National Capital Region, Philippines
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