Core Responsibilities : -Answer customer inquiries and provide information about products, services, or policies. -Listen attentively to customer concerns and understand their needs. -Handle customer complaints and work towards resolution. ""Skills / Qualifications needed : Communication : Excellent verbal and written communication skills.Interpersonal : Strong ability to build relationships and engage with customers.Problem-Solving : Ability to address and resolve customer issues effectively.Technical Proficiency : Familiarity with relevant software and systemsOrganizational : Strong organizational and multitasking skills.Adaptability : Ability to adjust to different customer personalities and situations. """"Apply now!""