Collector And Credit Investigator (Catarman)

Responsible for the credit investigation and collection in a branch in accordance with the company standards to attain company goals and objectives.

Process owner in terms of booking, Collection Efficiency, Remedial Management, Real and Property Owned and Acquired Management.

Duties and Responsibilities :

Sales and Marketing

• Visits clients regularly and maintains good relationships with them to encourage repeat business
• Visits and maintains constant and regular dialogue with dealers and coordinates with agents or business opportunity service specialists
• Knows and is aware of what competition is doing and reports to branch manager any unsual events which may affect the branch operations
• Elevates concerns brought to his attention by clients, dealers and agents at once

Collection Efficiency

Achieves and maintains collection efficiency target following the company credit standard policy and guidelines

Receives, evaluates and conducts initial interview of walk-in customers

Conducts credit investigation within required proximity and work hours

Conducts unit / collateral verifications of approved loan applicants

Maintains the up-to-date status of customer's visit card

Conducts a pre-collection visit a week before the first due date and regular collection follow-up on delinquent or past due account

Remits all collections and unissued official receipts to admin office / branch manager before the end of the day

Remedial Management

Undertakes and conducts personal visit of delinquent accounts and initiates immediate corrective actions whether for restructuring, moratorium, repossession or legal action

Coordinates and discusses with branch manager concerns regarding delinquent accounts

Serves demand letters, return check notice to concerned customer and ensures acknowledgement receipt

Documentation

Prepares daily itinerary performance report

Prepares credit report and discusses with branch manager

Coordinates with loans clerk on mortgage documentations, post dated check and insurance requirements

Assists on registration of necessary loan documents

Qualifications and Requirements :

At least 2 Year(s) of working experience in the related field is required for this position.

Can communicate both oral and written

Job Types

Full-time, Permanent

Salary

Php11,000.00 - Php12,000.00 per month

Benefits

Health insurance

Life insurance

Schedule :

Day shift

Supplemental pay types :

13th month salary

Education

Bachelor's (preferred)

Experience

Credit Investigator : 1 year (preferred)

Field Collector : 1 year (preferred)

Willingness to travel :

100% (preferred)