Ibex Alabang - Hiring BPO Agents - No BPO Experience Required
Apply now and be referred to top BPO employers with added guidance and support!
Job Description :
We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team!
As a Call Center Agent, you’ll handle inbound and / or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands.
Key Responsibilities :
Handle customer concerns and questions via phone calls
Provide accurate information and resolve issues in a timely manner
Document customer interactions using internal systems
Escalate complex issues to the appropriate department when necessary
Maintain a positive and professional tone in every interaction
Qualifications :
At least 18 years old
Completed Senior High School (or High School under the old curriculum)
Good English communication skills
Basic tech knowledge (navigating computers, troubleshooting apps / devices)
Willingness to learn and work in a fast-paced environment
Amenable to shifting schedules and working onsite or hybrid (depending on site)
Why Join Us?
Competitive salary + performance bonuses
Paid training and clear career growth path
Supportive team and inclusive culture
HMO and other benefits
Multiple locations hiring nationwide
Apply now and be referred to top BPO employers with added guidance and support!
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