BPO - Software QA Analyst (Hybrid Setup)

Do new gadgets, toys, or games excite you? The thrill of unboxing a brand-new gadget, clicking every button, and seeing what it can do just hits different, doesn't it? If you want to bring that feeling to work, this role might just be for you.

Unity Communications is looking for a Quality Analyst. In this role, you will collaborate with cross-functional teams, design and execute test plans, and help identify and resolve issues. This position is ideal for individuals who are analytical, organized, and passionate about contributing to a culture of excellence.

Sounds exciting? Apply today!

How You Spend Your Eight Hours

• Review and analyze system specifications prior to release to ensure products meet design standards
• Design test plans, scenarios, scripts, and procedures based on business requirements
• Develop use cases for functional testing from product requirements
• Perform functional testing on individual software changes and updates
• Develop, execute, and maintain regression tests for critical product components
• Evaluate product code against specifications
• Create detailed logs documenting testing phases and defects
• Report bugs and errors to engineering teams
• Assist in troubleshooting issues
• Handle software defects escalated from Level 2 support, isolate root causes, and update QA practices post-release
• Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle

What You Must Possess

What You Shall Receive

What You Should Consider

Why Join Our Company

You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.