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Operations Coordinator (Media & Publishing)

Operations Coordinator (Media & Publishing)

C9 StaffMakati City, National Capital Region, PH
30+ days ago
Job type
  • Quick Apply
Job description

OPERATIONS COORDINATOR (MEDIA & PUBLISHING)

Job Title : Operations Coordinator (Media & Publishing)

Job Category : Full-Time (40 hours per week)

Job Location : 100% work-from-home

Job Schedule : Mondays through Fridays, 9 : 00 AM - 6 : 00 PM Eastern Time

About Us :

At C9 Staff, weโ€™re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. Thatโ€™s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek. ๐ŸŒŸ

We donโ€™t just offer jobs; we offer career paths. Most of our clients stay with us for at least 4-5 years, so if youโ€™re selected and find your perfect fit, youโ€™re in it for the long haul! Imagine being recognized as a top performer and getting an all-expenses-paid trip to the US to visit your client. Or starting as a Data Entry Specialist and growing into a Data Analyst role over the years! These are just some of our success stories that make us more than just a remote staffing agency.

At C9 Staff, we donโ€™t treat our team as mere headcounts; we root for your growth and success every step of the way. ๐Ÿš€

So, are you ready to be our next success story? ๐Ÿ˜Š

The Opportunity :

Weโ€™re looking for a detail-oriented and highly organized Operations Coordinator to support our media and publisher operations team. Youโ€™ll play a critical role in keeping data accurate, processes smooth, and teams aligned. This is a great opportunity for someone who thrives in structured environments, enjoys working cross-functionally, and finds satisfaction in getting the small things right so the big things go smoothly. ๐ŸŒŸ

Publisher Operations Support :

  • Contact Maintainer ๐Ÿ“‡ : Maintain and update publisher contact details for accuracy
  • CRM Organizer ๐Ÿ—‚๏ธ : Consolidate duplicate publisher records or aliases in CRM systems
  • Onboarding Assistant ๐Ÿš€ : Correspond with publishers during onboardingโ€”coordinate link building, pixel testing, and billing verification
  • Launch Supporter ๐ŸŽฏ : Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers
  • Data Logger ๐Ÿ“ : Ensure publisher property information is correctly logged and up to date
  • Benchmark Collector ๐Ÿ“Š : Request and store benchmark stats for performance projections
  • Test Tracker ๐Ÿงช : Process test orders for new accounts and assist with troubleshooting as needed

Campaign & Asset Management :

  • Media Kit Collector ๐Ÿ“‚ : Request, review, and store publisher media kits and placement samples
  • Creative QA Specialist ๐ŸŽจ : Ensure creatives match publisher specs and requirements
  • Review Facilitator โœ… : Coordinate internal review, feedback, and approvals for placement comps
  • Creative Librarian ๐Ÿ–ผ๏ธ : Store client-approved creatives and keep live documentation current
  • Link Builder ๐Ÿ”— : Generate and distribute tracking links, ensuring proper setup and communication
  • Pixel Integrator ๐Ÿ“ฅ : Request postback integrations, piggyback pixels, and manage testing workflows
  • Billing & Financial Coordination :

  • Finance Communicator ๐Ÿ’ฌ : Liaise with finance teams to communicate billing terms and project details
  • IO Checker ๐Ÿ“ƒ : Ensure insertion orders are in place for all billing needs
  • Billing Tracker ๐Ÿ’ธ : Monitor and log billing changes and opportunities in the project management system
  • Project & Process Management :

  • Data Integrity Lead ๐Ÿ“Š : Maintain clean data in project management and CRM platforms
  • Automation Watchdog ๐Ÿ” : Monitor automations and troubleshoot any issues to keep workflows running efficiently
  • Documentation Organizer ๐Ÿ“‘ : Maintain internal documentation, templates, and tracking logs
  • Team Aligner ๐Ÿค : Support internal communications to ensure priorities are clear and processes are followed
  • Who You Are :

  • Detail-Oriented ๐Ÿง : You double-check your work and keep systems tidy
  • Highly Organized ๐Ÿ“… : You love structured environments and smooth workflows
  • Problem-Solver ๐Ÿ› ๏ธ : You spot issues early and offer smart, proactive solutions
  • Clear Communicator ๐Ÿ—ฃ๏ธ : You know how to communicate across teams and escalate when needed
  • Collaborative Team Player ๐Ÿค— : You enjoy working with others and bringing order to cross-functional efforts
  • Digital Media Familiarity ๐Ÿ“ก : Experience in publisher operations, digital campaigns, or performance media is a plus
  • Tracking Knowledge ๐Ÿ“ˆ : Familiar with ad tracking systems, pixel integration, and performance metrics
  • Financial Awareness ๐Ÿ’ต : Understanding of basic billing processes and documentation like IOs
  • Project Management Tools ๐Ÿงฐ : Experience with ClickUp, Asana, Monday.com, or HubSpot is preferred
  • Our Ideal Team Member :

  • Cares Deeply โค๏ธ : Demonstrates a genuine interest in their work, as it reflects in the quality of the output
  • Commits Fully ๐Ÿ“ : Ensures tasks are completed as promised, without unnecessary delays
  • Communicates Clearly ๐Ÿ—จ๏ธ : Maintains clear and prompt communication with project managers and teammates
  • Radiates Positivity ๐ŸŒž : Brings a can-do spirit to work, fostering a supportive and upbeat team environment
  • Collaborates Willingly ๐Ÿค : Works closely with cross-functional teams, including designers and project managers
  • Seeks Growth ๐ŸŒฑ : Commits to personal and professional development, staying updated with industry trends
  • Requirements

  • At least 50 mbps stable Internet connection
  • Back-up internet
  • At least 8GB RAM
  • Core i5 or higher processor
  • Perfectly working webcam
  • Perfectly working mic and audio
  • Organized Workstation
  • Benefits

  • 100% Work from Home ๐Ÿ’ฏ
  • Monthly Grocery Allowance
  • Monthly Internet Allowance
  • Monthly Electricity Allowance
  • Personal Medical Insurance
  • Personal Dental Insurance
  • Paid Leaves
  • Paid Holidays
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    Coordinator โ€ข Makati City, National Capital Region, PH

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