Steward

The Steward is responsible for maintaining cleanliness, order, and a positive environment within the designated area. This role involves managing and overseeing various tasks related to guest service, facilities upkeep, and general support to ensure a seamless experience for clients, guests, or team members.Key Responsibilities : Guest Service : Provide exceptional service to guests or clients, including greeting them, addressing inquiries, and resolving issues in a professional and courteous manner.Facilities Management : Ensure the cleanliness and maintenance of the facility, including restocking supplies, managing waste, and performing routine inspections to uphold high standards.Event Support : Assist in the setup and breakdown of events, including arranging furniture, decorations, and other equipment as needed. Ensure all event areas are prepared and maintained throughout the event.Safety and Compliance : Adhere to all safety regulations and protocols. Report any hazards or safety concerns to the appropriate personnel and follow emergency procedures when necessary.Team Collaboration : Work collaboratively with other staff members to ensure smooth operations. Communicate effectively with team members and supervisors to coordinate tasks and address any issues that arise.Administrative Tasks : Perform basic administrative duties such as recording inventory, managing supplies, and preparing reports as needed.Customer Feedback : Collect and relay customer feedback to management to contribute to continuous improvement and enhance overall guest satisfaction.Qualifications : Education : High school diploma or equivalent preferred.Experience : Previous experience in a similar role or in customer service is an advantage.Skills : Strong communication and interpersonal skills.Ability to work effectively both independently and as part of a team.Excellent organizational and multitasking abilities.Basic knowledge of safety procedures and emergency response.Physical Requirements : Ability to stand for extended periods, lift and carry objects of moderate weight, and perform tasks that may require physical effort.