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HCM Nexus Consulting
Merchants Acceptance Training SpecialistHCM Nexus Consulting • Makati City, Metro Manila, Philippines
Merchants Acceptance Training Specialist

Merchants Acceptance Training Specialist

HCM Nexus Consulting • Makati City, Metro Manila, Philippines
30+ days ago
Job description

We are looking for a dynamic Merchants Acceptance Training Specialist to lead and deliver impactful in-store and virtual training sessions for our valued merchant partners. This role plays a key part in promoting our product acceptance and enhancing merchant engagement across various branches and store teams.

Key Responsibilities:

  • Conduct instructor-led and virtual training for merchant staff, including store heads, branch managers, and cashier teams.

  • Drive awareness and understanding of Pluxee product acceptance through campaigns, mystery shopper programs, memo validation, and distribution of training materials.

  • Ensure each training batch achieves complete understanding and retention of acceptance procedures.

  • Generate reports analyzing training effectiveness, participation, challenges, and distribution of materials.

Qualifications:

  • Experience in facilitation, training, or group presentations

  • Excellent communication and presentation skills

  • Strong work ethic and a collaborative mindset

  • Bachelors degree or equivalent relevant experience

  • Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint

  • Ability to work independently and as part of a team

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Merchants Acceptance Training Specialist • Makati City, Metro Manila, Philippines

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