Duties & Responsibilities : 1. Customer service management2. Category building : a. Accountable for category sales achievementb. Ensure 100% customer service levelc. Ensures that WalterMart standards are implementedd. Safety and sanitation of the category.e. Ensures implementation of first to expire, first out (FEFO)f. Bad order managementg. Timely and accurate execution of all promotionh. Ensures that shelf tags are updated3. Ensures 100% inventory accuracy of category assignment4.Supervise and monitor performance of sales support staff and merchandisers in the category.