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CSR - Logistics account Specialist
Sapient PhQuezon City - Eastwood, National Capital Region, PH4 days ago
Job descriptionHigh school diploma or equivalent; Bachelor's degree is a plus. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Previous experience in customer service or a call center environment preferred. Knowledge of logistics, shipping, and delivery processes is an advantage. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!
Responsibilities :
- Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.
- Provide accurate information on shipping rates, delivery times, and product availability.
- Address customer concerns regarding lost or delayed shipments and offer solutions.
- Coordinate with logistics teams to ensure timely and accurate deliveries.
- Maintain detailed records of customer interactions and service requests.
- Resolve billing issues and process payment inquiries related to shipments.
Qualifications :
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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Account Specialist • Quezon City - Eastwood, National Capital Region, PH
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