Responsibilities : -Respond to customer inquiries and provide accurate information about products or services-Resolve customer complaints efficiently and professionally-Process orders, returns, refunds, or exchanges as needed-Maintain customer records and update account information-Escalate complex issues to the appropriate department or supervisonRequired Skills : -Open to HS / SHS Graduate, College Undergrad, College Graduate.-With or without experience-Good communication skills.-Willing to be process onsite and can start ASAPAdditional Notes : This position will be working with American business process outsourcing company.Working Set-up : OnsiteMondays to Fridays.