Broker Support Officer

Broker Support Officer Australian Mortgage Broking Firm Summary : This role involves proactively supporting our client’s Brokers, helping to ensure that  applications are submitted and processed efficiently, and that customers are provided  with a first-class service experience.

Success in this position requires good attention to detail, confident communication skills,  and a strong customer service mindset.

Responsibilities : Application Support :

• Complete data entry of applications and customer information.
• Check mortgage applications and paperwork for accuracy and completeness.
• Assist with verifying details such as income, employment history, identification, and  supporting documents.
• Help with ensuring that applications meet eligibility and compliance requirements  before submitting to lenders.
• Organise property valuations using the CoreLogic platform.

Communication :

Documentation Management :

Customer Sales and Service :

Preferred :

We’re offering :

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