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Housekeeping Supervisor

Housekeeping Supervisor

AccorFairmont Makati, Makati, Philippines
30+ days ago
Job description

Company Description

Job Description

Operation

  • Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his / her team
  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
  • Supervise public areas
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Attend to reports on damage or malfunction in hotel rooms
  • Maintain equipment in proper state of cleanliness
  • Maintain a section floor report
  • Conduct regular room checklists
  • Report unusual behavior / activities on floors to Executive Housekeeper
  • Record room status in allocated section accurately
  • Assist Executive Housekeeper in assessing team members’ attendance and performance

Other Responsibilities

  • Be well versed in hotel fire & life safety / emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management
  • Establish and maintain effective employee working relationships
  • Qualifications

  • Hospitality Degree / Diploma
  • At least 2 years housekeeping experience required
  • At least 1 year supervisory experience is preferred; basic training skills are required
  • Excellent communication and organizational skills
  • Ability to work well under pressure
  • Experience with Property Manager and Microsoft office suite of programmers is an asset
  • Demonstrated strong attention to detail and the ability to meet exacting standards
  • Proven ability to focus attention on guest needs, remaining calm and courteous at all times