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Fresh Graduate / Collections Account - Paid Training

Fresh Graduate / Collections Account - Paid Training

BPO Telesys HubErmita, National Capital Region, PH
30+ days ago
Job description

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency.

When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.

Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.

Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.

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Account Paid Training • Ermita, National Capital Region, PH

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