Bachelor’s degree in business administration, business, or related fieldTwo (2) years’ experience as Sales Team leader or SupervisorBasic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles / accounts;Excellent verbal and written communication skillsPersuasive and goal-orientedIn-depth understanding of company services and its position in the marketExcellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experienceAbility to multitask, prioritize, and manage time efficiently